SAP Knowledge Base Article - Public

2831946 - Job Profile Builder Max Length Error - Employee Profile


  • When adding or creating a Job Profile description, an error is received: Field [field name] in [locale] is exceeding its max length.


  • SuccessFactors People Profile
  • SuccessFactors Employee Profile
  • SuccessFactors Job Profile Builder

Reproducing the Issue

  1. In Admin Center, go to Manage Job Profiles.
  2. Select a Job Profile.
  3. Attempt to add or edit a section, i.e. Job Description.
  4. Error is shown.


  • Due to a change introduced in 2798301 - Unable to Paste from Word in Manage Job Profiles - Employee Profile, the cleanup does not happen in the UI level anymore. The formatting entered in the text editor is converted into texts and then stored into the database. When the number of characters exceed the 4000 limit, the error is thrown.
  • For example, you have a description of:

  • Test Description

  • This is being converted to:

  • <ul><ul> <li style="margin-bottom:.0001pt; margin:0in 0in 0.0001pt 0.5in"><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:&quot;Arial&quot;,sans-serif"><span style="color:black">Test Description </span></span></span></span></span></span></span></span></li>


  • A code change will be included in the b1911 release that will clean up unnecessary codes. In the sample above, this wil be reduced to:

  • <li><span><span style="background:white"><span><span><span><span><span><span style="color:black">Test Description </span></span></span></span></span></span></span></span></li>

  • Please note that this will depend on the formatting applied into your text descriptions.
  • For the 2019 Release Schedule, please see 2521176 - 2019 Release Schedule - SuccessFactors - Product Updates.


ECT-122320, exceeding its max length, Job Profile, paste from word , KBA , LOD-SF-EP-JPB , Job Profile Builder , Problem


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