SAP Knowledge Base Article - Public

2831464 - Return to Supplier no shipping data determined

Symptom

When you create a 'Return to Supplier Purchase Order' in the advanced webgui tile, the Shipping TAB is not visible in the Purchase Order. Also when you run the APP 'My Purchase Orders - Due for Delivery' (VL10B) you cannot create a return delivery, nothing is selected.

Environment

SAP S/4HANA Cloud All versions

Reproducing the Issue

  1. Open the tile Create Purchase Orders - Advanced.
  2. Maintain the required master data and mark the item as a return item.
  3. Save the Purchase Order. 
  4. Open the tile 'My Purchase Orders - Due for Delivery' (VL10B).
  5. Enter the Purchase Order number just created.  
  6. Nothing is selected. 

Cause

The Supplier is not marked as a  'Returns Supplier' (LFM1-KZRET).

Resolution

Open the APP 'Manage Business Partner Master Data' (BP). 
Enter the Supplier and navigate to the Purchasing TAB. 
Tick the checkbox "Returns supplier" (LFM1-KZRET) in the Purchasing data. 
retsupp1.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

** Note also make sure that the Material and the Customer have been fully extended to the Sales area defined in customising. 'Sales org, Distribution Channel AND Division'.

Keywords

KZRET, LFM1-KZRET, MM06EFPV_PTV_FUELLEN, MM06EFPV_PTV_FUELLEN_RETOURE_L, ME_CHECK_ITEM_FOR_VETVG, SD_TRANSFERDATA_DETERMINE, PTV, EKPV, RETPO, ME394. , KBA , MM-PUR-PO , Purchase Orders , LE-SHP-DL , Delivery Processing , How To

Product

SAP S/4HANA Cloud all versions