When using Chinese alphabet characters in the job search in the RMK site, it isn't returning any job requisitions.
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Go to the RMK site
- Search by a Chinese keyword, such as 销售
- See that it's not returning any values, although there is a job requisition with the word above in the job title
The whole title of the job requisition doesn't have any spaces, so the database for RMK only indexes the words separately, either by a comma, space, a dot, etc. Chinese words are all together, so they don't have any spaces between them, so the database understands this one single word instead of many.
This is actually a system design. As of now, there isn't any plans on enhancing this feature.
A workaround would be to add a keyword section in the job description so you can split up these words. If this is not a valid workaround for you, we advise to contact your partner to discuss an appropriate solution according to your recruiting process.
If you think this would be a good feature for SAP SuccessFactors Recruiting Management, please, submit your idea in our Influence page, where you can suggest new ideas and improvements to the SuccessFactors products. To request an enhancement, please, access the following link: Influence Page.
You can also check the following KBA for more information regarding on how to request an enhancement request:
chinese, keywords, key, word, words, job, requisition, search, application, apply, header, footer, rcm, RCM, RMK, rmk. , KBA , LOD-SF-RMK , Recruiting Marketing , Problem