SAP Knowledge Base Article - Public

2827928 - Learning Plan Report showing remaind days for item already completed.

Symptom

Admin runs Learning Plan Report and notices that it is populating remain days column for completed item.

Environment

SAP SuccessFactors Learning

Cause

This happens when an admin manually sets a required date for the item on the user assigned items after it has been already completed.

For any completed assignment, the required date is reset to empty (not just curriculum assignments) and when and admin update it, the days remaining begins to calculate again.

The admin can take the same steps to remove it and it will reflect to the report.

Resolution

  1. Navigate to LMS admin;
  2. Search for the affected user ID and open the profile;
  3. Go to Assigned Items;
  4. Change the View filter to All;
  5. Find the affected item;
  6. Click on the required date field and delete the value;
  7. Save.

Keywords

lms, sap, kba, remain days, negative, completed, item, learning plan report, required date , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning 1808