"No items found" when assigning a PO template to the supplier as an Output Template on the Collaboration window of the supplier record.
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Base workcenter
- Select Supplier view
- Select any supplier and click Edit > Addresses
- Navigate to Collaboration tab
- Select Purchase Order under Business Document Settings and select Template dropdown list under Output Channel Settings
Then "No items found" shows.
For purchase order, there are different form group codes maintained for each of the operations like - Created PO, Changed PO and Cancelled PO. Therefore, the dropdown list shows empty, as the determination cannot be picked from only one group code since each group code represents a different operation in PO. This will lead to wrong output during different operations (Creation/Change/Cancel), if the template group is maintained at supplier level.
The feature to add PO template at supplier level will be fixed in future releases.
The same can be done in 'Form Template Selection' available under 'Application and User Management' work center. Please maintain these form template rules for PO using 'Form Template Selection', rather than at supplier level.
Help document <Form Template Selection Quick Guide>
Supplier; Output Channel Settings; Purchase Order Template , KBA , AP-RC-OUT , Output Management , Product Enhancement