In ITSM CRM WEB UI, the Category of an Incident is changed and saved within an Incident and then does not appear in a Category search of the updated Category but still appears in the search for the old Category.
SAP Solution Manager 7.2
SOLMAN, Solution Manager 7.1, ITSM, Solution Manager 7.2 incorrect search, old, incidents, tickets, category, category schema , KBA , SV-SMG-SUP , Service Desk / Incident Management , CRM-IC-BF-CAT , Categorization , Problem
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