SAP Knowledge Base Article - Preview

2827117 - Category Field in Charm/ITSM is not Alphabetically Sorted - Solution Manager

Symptom

On the CRM WebUI, the items of the drop-down lists of the category field are not sorted alphabetically according to the descriptions:Drop Down Category.jpg


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Environment

Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

DDLB, Categories, sorting, alphabetically, technical name , KBA , SV-SMG-CM , Change Request Management , Problem

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