SAP Knowledge Base Article - Preview

2826665 - Templates Are Not Displayed for Outbound E-mail Channel

Symptom

You notice that when trying to add a template for an outbound e-mail channel, the message No Data is displayed even though there are several templates available in the system.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

C4C; Service; Templates; Outbound; E-mail; Channel; Cloud for Customer; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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