SAP Knowledge Base Article - Preview

2826633 - FRUN: Open Component Monitoring fails to collect data for the metric Windows Services Availability

Symptom

  • After configure Open Component Monitoring for the metric Windows Services Availability, there is no data available on the Open Component Monitoring screen.
  • When checking the Alert for this metric, this error is displayed:

Service <metric_name> could not be found or its state could not be determined.

  • Also, the collector IISMetricsCollector on the MAI Collector Statistics for the Agent collecting the metric, shows same message:

Screenshot_37.png


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Environment

Focused Run for SAP Solution Manager

Product

Focused Run 1.0 for SAP Solution Manager ; SAP Focused Run 2.0

Keywords

System Monitoring, metrics, services, windows , KBA , SV-FRN-INF-SDA , Simple Diagnostic Agent (SDA) , SV-FRN-INF-MAI , FRUN: Monitoring and Application Infrastructure (MAI) , Problem

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