SAP Knowledge Base Article - Public

2825966 - Free of Charge order type contains a net value

Symptom

  • Delivery Free of Charge order carries a net price.
  • When a sales order is created with order type CBFD (Free of Charge Delivery) , the expectation is that the net value should be zero but currently, there is still net value.

Environment

  •  Sales and Distribution (SD)
  •  Logistics Execution (LE) 
  •  SAP S/4HANA Cloud All versions 

Reproducing the Issue

  1. Logon with business role SAP_BR_INTERNAL_SALES_REP assign.
  2. Open App 'Manage Sales Orders'.
  3. Select [Create] sales order.
  4. Choose sales order type CBFD.
  5. Enter standard sales order data and press [enter].
  6. Navagate to the Item level conditions tab.
  7. The line item carries a net price.

Cause

The reason for the behavior is due to a missing condition from the pricing procedure. In the free-of-charge process, the item only becomes free-of-charge because of the 100% discount that is generated with condition D100. If this condition is not in the pricing procedure then it cannot have a zero value in the sales order or the invoice.

Resolution

If a custom pricing procedure is being used, please add the discount condition D100 to the pricing procedure using the following 'Configuration Step' in app 'Manage Your Solution:

 > 101117 - 'Set Pricing Procedures'

Keywords

Set Pricing Procedures, TANN, item category, BDA , KBA , SD-BF-FG , Free Goods , SD-SLS-SO , Sales Orders , Problem

Product

SAP S/4HANA Cloud 1908 ; SAP S/4HANA Cloud all versions