- SSO user is not able to login on SF
- SSO configuration is token-based (MD5-based, SHA1-based, DES/3DES-based)
SAP SuccessFactors HCM Suite
Reproducing the Issue
SSO user attempts to login on the system but is not allowed to.
Each token-based SSO user will have their own URL to login. Login URL contain different parameters, meaning that some of them might need a refresh or the URL itself has expired.
Example of parameters: username, password, tklogin_key, expire, callerharsh
Generate a new login URL for the affected user(s) and ask them to clear their browser cookies and caches before attempting to login again.
NOTE: URL generation is responsibility of the customer side.
token-based, MD5-based, SHA1-based, DES/3DES-based, username, password, tklogin_key, expire, callerharsh , KBA , LOD-SF-PLT-SEL , SSO Errors & Logs , Problem