SAP Knowledge Base Article - Public

2825101 - When creating a Job Requisition from Position Org Chart the Job Profile tab is not populated - Recruiting Management

Symptom

When creating a Job Requisition from Position Org Chart, the Job Profile tab is not being populated even with the Rule correctly configured and there is a Job Code associated into the position.

Environment

 SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Access the Position;
  2. From the Position Create a new Job Requisition;
  3. Notice that the Requisition create has the Job Code populated, but the Job Profile tab is not;

Cause

This is a problem on the Job Families and Roles association with the Position.

Resolution

As of now, we have identifies two possible solutions:

  • Check the position where you are creating the Requisition from, open the Job Code and identify if the Role, Family that are associated in there match with the ones associated on Manage Job Profiles.
  • Check if the Job Code is associated to more than one Role in the Job Profile configuration. Although a role can have multiple Job Codes, a Job Code can only have one Job Role associated.

Keywords

Job, Requisition, Profile, Position, Code, Family, Role, Association, Not. populated, Org, Chart, create, missing , KBA , LOD-SF-RCM-POS , Position Integration , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions