SAP Knowledge Base Article - Preview

2824635 - Best Practices for configuring Push Notification in SAP BusinessObjects BI Mobile App

Symptom

  • Scenario 1: Error "Failed to fetch encryption key from Mobile Client Settings from CMC"
  • Scenario 2: What are the additional settings required to configure Push Notifications when MobileBIService is configured with two instances of tomcat ?
  • Scenario 3: Error "Could not decrypt payload data"
  • Scenario 4: Error "Failed to get the notification key"


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2+
  • SAP BusinessObjects Mobile for iOS 6.8.x+

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Mobile 6.0.0 for iOS

Keywords

 Central Management Console Business Objects How to enable configure Apple Push Notification not working , KBA , MOB-APP-BI-IOS , BI Mobile on iPad/iPhone , Problem

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