SAP Knowledge Base Article - Preview

2824234 - How to create alerts, rule policies, category schemas or mail forms in SAP S/4HANA


  • You want to know how to navigate to administrative features to manage your Interaction Center
  • You have migrated from SAP CRM and you wonder which business role replaces IC_MANAGER business role  



  • SAP S/4HANA for Customer Management
  • SAP S/4HANA Service


SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA for customer management all versions


KBA , CRM-S4-IC-ALT , S4CRM: Alerts , CRM-S4-IC-EMS , S4CRM: E-Mail Response Management System , CRM-S4-CNT , S4CRM: Best Practices Content , CRM-S4-IC-BF , S4CRM: Basic Functions , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.