SAP Knowledge Base Article - Preview

2823664 - My Inbox display incorrect count number in attachments, comments and related objects Icons

Symptom

My Inbox Fiori application attachments, comments and related objects count displays 1, but switches to different number (for example zero) after user navigates to the relevant icon.

count1.png

count2.png


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Environment

  • Task Gateway
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP
  • My Inbox Fiori application

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, IW_BEP, TASKPROCESSING, attachments, comments and related objects count changed to 0, incorrect attachment number, incorrect object number, incorrect comment number, incorrect count on icon tab, attachments are loading but nothing is displayed, /IWCOR/IF_DS_PROC_ENTITY_SET~COUNT, /IWFND/CL_SODATA_PROCESSOR, IF mo_batch_helper->mv_batch_all = abap_true, gateway client, gateway system , KBA , CA-INB-FIO , Fiori UI for My Inbox Application , OPU-GW-COR , Framework , OPU-BSC-TGW , Task Gateway , Problem

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