SAP Knowledge Base Article - Public

2823102 - Query is not being saved after being created - Detailed Reporting


When you build a Detailed Reporting query, it is not saved even after clicking the 'Save' button.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"


  • SAP SuccessFactors HCM Suite
  • Canvas Reporting
  • Detailed Reporting

Reproducing the Issue

  1. Build a Detailed Reporting query.
  2. Click the Save button under File > Save 

Save Query.png

  1. Will show that the Query was Saved

Query Saved.png

  1. Go back to Report Center 
  2. Check Report again, it will not be saved

Not Saved.png


User clicked the 'Report Center' button to go back, and system does not save unless you confirm the query.


In order to the query to be saved, you will need to click the 'Return' button after saving the query, and afterwards the 'OK' button.


OK button.png

When you go back to the page, the query will be saved.

Query OK.png

See Also

2537325 - Detailed Reporting in the Online Report Designer/Canvas Reporting - User Assistance Documentation link 


Detailed Reporting not saving query canvas report ORD , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-ANA-ORD , Online Report Designer , Problem


SAP SuccessFactors HXM Suite all versions