SAP Knowledge Base Article - Public

2823035 - Inactive conditions in a sales order - SAP S/4HANA Cloud

Symptom

The conditions of a sales document item are set as 'inactive'.

Environment

SAP S/4HANA Cloud

Cause

The conditions of the sales document item are inactive due to the fact, that the sales document item is statistical.

The sales document item has been set as statistical due to configuration setting of the used rejection reason.

Resolution

Go to 'Manage Your Solution', 'Configure Your Solution', Application Area: Sales, Sub Application Area: Basic Functions, Configuration step 'Define Reasons for Rejection' (configuratio step ID 102494).

Check the setting of field 'Statistics'. It indicates whether the system takes the value of an item into account when it determines the total value of a document.

Define Resons for Rejection

There are 3 options to choose from:

  • " " = "System will copy item to header totals"
  •  X  = "No cumulation - Values cannot be used statistically"
  •  Y  = "No cumulation - Values can be used statistically"

In case of option 'X' the sales order item will be set as statistical if the rejection reason is used.

Keywords

OVAG, KONV-KINAK, , KBA , SD-BF-PR , Pricing , SD-SLS , Sales , Problem

Product

SAP S/4HANA Cloud all versions