SAP Knowledge Base Article - Public

2823028 - Deleted Candidate Profile is Showing up in Search - Recruiting Management

Symptom

After Candidate Profile is deleted or anonymized, the profile is still available in the Candidate Search

Environment

SAP SucessFactors Recruiting Management

  • Candidate Profile 

Reproducing the Issue

  1. Go to Recruiting > Candidate Search
  2. Search for the anonymized profile 
  3. Profile is still found

Cause

After the Candidate Profile is anonymized and deleted, the index remains available in the Solr database and therefore, it can still be searchable.

Resolution

Note the deletion of the Candidate Profile might take some time to reflect in the system. The profile will still be searchable for some time after deletion. If the issue persists though, please contact Support to get the data analyzed and the index deleted from Solr.

See Also

2670133 - Delete Candidate Feature

2722938 - Application is not anonymized when candidate profile deleted by candidate via external career site

Keywords

KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions