Symptom
After Candidate Profile is deleted or anonymized, the profile is still available in the Candidate Search
Environment
SAP SucessFactors Recruiting Management
- Candidate Profile
Reproducing the Issue
- Go to Recruiting > Candidate Search
- Search for the anonymized profile
- Profile is still found
Cause
After the Candidate Profile is anonymized and deleted, the index remains available in the Solr database and therefore, it can still be searchable.
Resolution
Note the deletion of the Candidate Profile might take some time to reflect in the system. The profile will still be searchable for some time after deletion. If the issue persists though, please contact Support to get the data analyzed and the index deleted from Solr.
See Also
2670133 - Delete Candidate Feature
2722938 - Application is not anonymized when candidate profile deleted by candidate via external career site
Keywords
KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem