SAP Knowledge Base Article - Public

2822952 - Free Goods Processing does not generate a separate free goods item

Symptom

 We have a business scenario where customer 'A' orders a certain quantity of Material 'X', he gets material 'Y' for free.

Environment

  •  Sales and Distribution (SD)
  •  Logistics Execution (LE)
  •  SAP S/4HANA Cloud All versions 

Reproducing the Issue

  1. Logon with role SAP_BR_INTERNAL_SALES_REP assigned.
  2. Select App 'Manage Sales Orders'.
  3. Select [Create] Sales Order.
  4. Enter a free goods item.
  5. The item is assigned the D100 condition which offer 100% discount.
  6. A new line item is not generated for a free goods item.

Cause

So far scope item BKA (Free Goods Processing) does not include this functionality.

Resolution

As a workaround, you can try the below approach:

  • Create a quotation that includes the material requested and add the free goods line item as item 2. You can then create a sales order to refer to this existing quotation in each transaction document.

The following app is used for setting up the material/customer combination and determining the conditions for free goods:

Keywords

VBN2, SAP_TC_CEC_SD_BE_APPS, SAP_SD_BC_PRICE_MANAGE_MC, manageFreeGoods, SAP_BR_PRICING_SPECIALIST, VBN2, VA01, Percentage, exclusive, inclusive, BKA , KBA , SD-BF-FG , Free Goods , SD-SLS-SO , Sales Orders , Problem

Product

SAP S/4HANA Cloud 1905 ; SAP S/4HANA Cloud all versions