SAP Knowledge Base Article - Public

2822787 - Manage Billing Documents Output Items "Preview" differs from "Display Document" - SAP S/4HANA Cloud

Symptom

After adding new text items to a billing document in the 'Manage Billing Documents' app, the 'Display Document' button for a completed output item leads to a different document display as the "Preview" button.

Manage Billing Documents

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

S/4HANA Cloud

Reproducing the Issue

1. Go to the 'Manage Billing Documents' app
2. Open a billing document
3. Go to the 'Texts' tab
4. Click 'Edit' and add new text items
5. Go to the 'Output Items' tab
6. Click the PDF icon 'Display Document':

Billing Document

-> The added text items are missing on the displayed document:

Invoice

8. Click 'Preview':

Preview

→ Text items are shown on the displayed document

Invoice

Cause

The 'Preview' always shows the actual data, while the 'Display Document' shows the data when the output was created.

Resolution

1. Go to 'Change Billing Documents' app
2. Select the billing document
3. Click 'Continue'
4. Go to 'More' → 'Goto' → 'Header' → 'Output' or click the 'Printer' button (Display output request) or Press 'Shift + F8'

Change output

5. Click 'Add output'

Add output

6. Enter the output details
7. Click 'Display PDF Document'

Display pdf document

→ The text will be shown

Change output display

8. Go back
9. Save the billing document
10. Go to 'Manage Billing Documents' app
11. Open the billing document
12. Go to the 'Output Items' tab
13. Click the PDF icon 'Display Document'
→ The added text items are now shown on the displayed document
14. Click 'Preview'
→ The added text items are shown on the displayed document

See Also

Keywords

SDBIL_CI_STANDARD, F0797, VF02, Nachrichten anzeigen, PDF, Preview, Display Document, 

, KBA , SD-BIL-GF-OC , Output Control Billing , SD-BF-OC , Output Determination , CA-GTF-OC , SAP S/4HANA output management , Problem

Product

SAP S/4HANA Cloud all versions