You would like to understand how to add an additional processor to a Service Ticket in the Cloud for Customer system.
SAP Cloud for Customer
- Navigate to Service work center.
- Navigate to Tickets work center view.
- Open any ticket.
- Navigate to the Involved Parties tab.
- Click on Add button.
- In the Role field, select Processor as value.
- Notice there is a checkbox named Main, which you can check if this will be the main processor or uncheck in case this will be an additional processor.
- Uncheck the checkbox.
- Click on Save.
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