SAP Knowledge Base Article - Preview

2822126 - Customer groups are blank in the follow-up quotation

Symptom

If an opportunity has an item then the follow-up quote is not picking the customer groups from the account, whereas if the opportunity does not have any item then customer group correctly picked from the quote


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

CRM_SALES_BADI, CRM_SALES_MERGE, CRM_SALES_MERGE_MDATA_OW, CRM_LINK_GET_OW
, KBA , CRM-BTX-SLO , Sales Transaction , CRM-BTX-OPP , Opportunities , CRM-BTX-SLO-QUT , Customer Inquiries / Quotations , Problem

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