SAP Knowledge Base Article - Preview

2822003 - SAP Marketing - Saving Sender Profile for Generic Email Adapter not working

Symptom

You want to create a sender profile for a generic email adapter in SAP Marketing. Saving the sender profile fails with the error 'Saving sender profile [profile description] ([profile ID]) not possible.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Marketing Cloud

SAP Marketing onPrem from Release 1709 SP01

Product

SAP Hybris Marketing 1709 ; SAP Marketing 1809 ; SAP Marketing 1909 ; SAP S/4HANA Cloud 1905 ; SAP S/4HANA Cloud 1908 ; SAP S/4HANA Cloud 1911 ; SAP S/4HANA Cloud 2002

Keywords

sender profile, segmentation and campaign configuration Senderprofil, Segmentierungs- und Kampagnenkonfiguration

sapGeneric, genAdapter , KBA , CEC-MKT-CPG-EXE , Campaign execution , CEC-MKT-CPG , Campaign , Problem

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