SAP Knowledge Base Article - Public

2821916 - Error 'City in address of Bill-To party missing' in Intercompany Sales Order

Symptom

Unable to release an intercompany sales order due the error message 'City in address of Bill-To party missing'.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Sales Orders work center.
  2. Go to Sales Orders view.
  3. Edit the Sales Order XYZ. (XYZ represents the Sales Order ID)

System shows error 'City in address of Bill-To party missing'.

Cause

In purchasing system consider Bill-To as an org unit and in sales order it is treated as a business partner. Since the sales order is created from a purchase order, system selects the address details from the org unit maintained under the Org Structure.

Resolution

  1. Go to the Organizational Management work center.
  2. Go to Org Structures view.
  3. Select the relevant Org Unit.
  4. Click on Edit and navigate to Addresses tab.
  5. Under Bill-To address section, you need to maintain the complete address.
  6. Select Activate & Activate Selected Structure.
  7. Select Save and Close.

Keywords

Sales order created from purchase order; , KBA , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign all versions