SAP Knowledge Base Article - Public

2821555 - Available Balance is incorrect is you have future dated absence requests

Symptom

You have noticed that when you have future dated absence request and you are trying to create a new absence request the value displayed under the field "Available Balance" is not correct.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Employee Central (EC) - Time Off

Reproducing the Issue

  1. Go to one Employee ESS Time Off Page and see that this employee has future dated absences:

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  1. See that the balance appears with the incorrect value:

kb2.png

Cause

 Expected Behavior

Resolution

The "Available Balance" field is displayed based on the Start Date of the UI, this means that if you select a start date which starts after your future absence then the Available Balance will be updated.

In case you desire to change this behavior, please refer to the KBA 2090228 on how to create enhancement request.

Keywords

KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors HCM Core 1905