Workflow for sales document is not triggered as expected.
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SAP S/4HANA Cloud
The issue happens because the workflow definition is based on a previous version.
You may check if it is the case:
Go to app Manage Workflows, select the respective workflow from the list, then the workflow's name will be listed.
Choose the respective workflow and check if there is a message as shown below:
For each each workflow name listed, follow the steps below:
- Select the workflow and click "Copy".
- Delete the workflow (not the copied one, the other that was copied from).
- Rename the workflow to the original name.
credit memo workflow, credit memo requests, credit memo request, issue workflow, workflows, quotation workflow, quotations workflow, This definition is based on a previous version , KBA , SD-SLS , Sales , Problem