SAP Knowledge Base Article - Preview

2820743 - Phone extension in Mobile App is different to the browser


  • Phone number on the mobile app does not reflect what is seen on the browser.
  • Why do we see ",,," instead of "x" for the extension number on the mobile app?
  • Business number is showing strange extension format.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP SuccessFactors Mobile
  • SAP SuccessFactors Employee Central


SAP SuccessFactors Mobile all versions


Mobile, extension, ",,,", "x.", "x", phone, business, number, #, MOB-21944 , KBA , LOD-SF-EP-MOB , Mobile , Problem

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