SAP Knowledge Base Article - Preview

2820593 - Updating the database configuration of Crystal Report cause Tomcat to crash

Symptom

  • For some Crystal Reports, while updating the Database Configuration in CMC the users see a page with random garbled text, symbols, and code, followed by Tomcat crashing
  • When a user searches for the affected Crystal Report's object ID in QueryBuilder, they receive the following error:

Not a valid query (FWB 00025)

  • Users are still able to view and schedule some of the affected Crystal Reports


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Environment

SAP BusinessObjects Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

FWB 00025, corrupt, AdminTools , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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