Symptom
You are unable to scope the following scoping question 'Would you like to use a sales assistant that proposes activities that you have to do in a certain phase of your opportunity?'. When finishing scoping at step 5, an error occurs.
Error message: Value XXX is missing in Sales Cycle Phase. Restore value before finish scoping.
Environment
- SAP Cloud for Customer
- SAP Business ByDesign
Reproducing the Issue
- Go to Business Configuration work center
- Click Implementation Projects view
- Select the current implementation project
- Click on Edit Project Scope
- Go to Step 4
- Expand Sales
- Expand New Business
- Click on Opportunities
- Go to Section Sales Methodology
- Scope question 'Would you like to use a sales assistant that proposes activities that you have to do in a certain phase of your opportunity?'
- Click on Next
- Click on Finish
- Error During Finish Project. Currently unable to finalize these scope changes; some of your decisions would cause inconsistencies in your fine-tuning settings or the productive data. If error messages are displayed, resolve them before you proceed.
Cause
Either one of the values or all values 001 - 006 are missing in the activity Sales Cycles and Phases.
Resolution
Please follow below steps to restore them:
- Go to Business Configuration work center
- Click on Overview view
- Search for Sales Cycles and Phases
- Open the activity
- Click on Maintain Sales Cycles
- Click on Restore Defaults
- The restore option will show values from 001 to 006
- Select the entries
- Click on Restore
- Click on Save
Now you should be able to scope the question.
Keywords
sales cycle phase, value missing, scoping, Fehlermeldung, Vertriebsassistenten hinzufügen, Finetuning Verkaufszyklen und -phasen, Verkaufszyklen, Verkaufsphase 003 zu einem neuen Verkaufszykluscode hinzugefügt, , KBA , scope , error , sales cycle , sales assistant , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , Problem