Symptom
An email log including details of all email notifications with subject, sender & receiver of emails, time when the notification was triggered from SuccessFactors, etc., is needed
Environment
SAP SuccessFactors HXM Suite
Resolution
- It is not possible to generate a log for all email sent from SuccessFactors
- To obtain log details of a specific email create a Support Case with Product Support using component LOD-SF-PLT-NOT and provide ALL of the following:
- Email notification subject
- Email id of the receiver or domain (e.g. @domain.com)
- Date and time when the email was received
Keywords
sf, success factors, PLT, audit report, e-mail, report, trace , KBA , LOD-SF-PLT-NOT , Email Notifications , LOD-SF-PLT-AUDR , Request Audit Report (Not Change Audit) , Problem
Product
SAP SuccessFactors HXM Suite all versions