When you create a Sales Document such as a Sales Quote, Sales Order, Manual Invoice Request or Down Payment Request the following error occurs when adding the Account and Organizational Assignment: Currency missing
SAP Business ByDesign
Reproducing the Issue
We will use the example of a Down Payment Request created from a Sales Order:
Go to the Sales Orders work center.
Select the Sales Orders view.
Select Sales Order ABC (ABC represents the ID of the Sales Order).
Click on the Create Down Payment button.
Enter the respective data such as Amount.
Click on OK.
The Down Payment Request EFG is created (EFG represents the ID of the Down Payment Request).
Go to the Customer Invoicing work center.
Select the Invoice Requests view.
Select the newly created Down Payment Request EFG.
- You can see that the status is Inconsistent
- Open the Down Payment Invoice Request EFG.
- Click on the View All button
- The following error is displayed:
The Currency in a Sales Document such as a Sales Order is determined from the Account Master Data and the Sales Organization and Distribution Channel maintained in the Sales Document.
In the case Down Payment Request created from a Sales Order the Organizational Data is redetermined when the Down Payment Request is created. Therefore, even when the currency was manually maintained in the Sales Order but not in the Account Master Data for the respective Sales Organization and Distribution Channel the error occurs.
You have to either maintain the Currency manually in the Sales Document or maintain the Currency in the Account Master Data for the respective Sales Organization and Distribution Channel and do a dummy change on the Sales Unit field to ensure that the changed data is determined in the Sales Document.
You can maintain the Currency in the Account Master Data as follows:
- Go to the Account Management work center.
- Select the Accounts view.
- Open the respective Account .
- Navigate to the Sales Data tab.
- Select the Sales Organization and Distribution Channel which is used in your Sales Document.
- In the Details section maintain a currency in the field Currency.
- Save your changed.
currency; missing; currency missing; sales order; down payment request; invoice request; sales quote; service quote; service order , KBA , AP-CI-CIR , Customer Invoice Request , AP-SLO-SO , Sales Order , Problem