SAP Knowledge Base Article - Public

2819145 - Generate Document button missing for inactive employees?

Symptom

The image below came from a demo instance and similarity to a live customer data is purely coincidental. 

Generate Document button missing in the in  for inactive employees.

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Environment

SuccessFactors Employee Central Document Generation.

Reproducing the Issue

1. Go to Employee files

2. Search for any inactive employee

3. Click on take action and you will notice that the generate document button is missing.

Resolution

This is an expected behavior. For Inactive employees kindly use the Generate Document page and tick the "Include Inactive Users" when generating documents.

You may go to Document Generation - Generate Document page to generate it.

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See Also

2347226 - Employee Central Implementation - Document Generation FAQ

Keywords

GenerateDocument, InactiveEmployee, , KBA , LOD-SF-EC-DOC , Document Generation , Problem

Product

SAP SuccessFactors HCM Core 1905