SAP Knowledge Base Article - Public

2819143 - Offer approval does not appear when the Candidate is in hired status - Recruiting Management

Symptom

Offer Approval does not appear when the candidate is moved to hire status.

Environment

SuccessFactors Recruiting Management - All Versions

Reproducing the Issue

  1. Go to Recruiting
  2. Open the job requisition
  3. Select the candidate for which you want to view the Offer Approval
  4. Click on Take action > Offer
  5. Offer Approval is missing

Cause

The user cannot see the Offer Approval because the permission "offerApproval" is not configured for the user's role for the status "hired" in the job requisition XML template linked to that specific job requisition.

Resolution

In order to view the Offer Approval details for hired Candidates, please reach out to your implementation Partner to get the permission "offerApproval" configured for the user's role for the status "hired" in the job requisition XML template.

See Also

2345268 - Offer Detail - Implementation Tips & Tricks from Support - Recruiting Management

Keywords

Offer Approval, hired status, create offer approval, offer not available, can't create offer, offer not showing up , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting all versions