Symptom
Offer Approval does not appear when the candidate is moved to hire status.
Environment
SuccessFactors Recruiting Management - All Versions
Reproducing the Issue
-
Go to Recruiting
- Open the job requisition
- Select the candidate for which you want to view the Offer Approval
- Click on Take action > Offer
- Offer Approval is missing
Cause
The user cannot see the Offer Approval because the permission "offerApproval" is not configured for the user's role for the status "hired" in the job requisition XML template linked to that specific job requisition.
Resolution
In order to view the Offer Approval details for hired Candidates, please reach out to your implementation Partner to get the permission "offerApproval" configured for the user's role for the status "hired" in the job requisition XML template.
See Also
Keywords
Offer Approval, hired status, create offer approval, offer not available, can't create offer, offer not showing up , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem