SAP Knowledge Base Article - Public

2819044 - Email Correspondence for Message Center CorrespondenceCode - RCM


  • How to remove CorrespondenceCode from emails when an email is sent to candidate using message center?
  • In SAP Success Factors Recruiting is it possible to remove CorrespondenceCode from email?

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SAP Successfactors Recruiting Management

Reproducing the Issue

  1. Go to Candidate Application 
  2. Correspondence portlet
  3. The received email will have a correspondence code at the end:



  • Email body should contain following information:
    1. ~~~~~ line
    2. CorrespondenceCode
    3. Attachment information line
  • The CorrespondenceCode cannot be removed when sending the email, as this is system generated.
  • Note: While candidates is replying to the email, this content should not be removed this required for email to appear in message center.


SF, Success Factors, RCM, e-mail , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem


SAP SuccessFactors Recruiting all versions