Symptom
- After connecting the Diagnostics Agent in the Solution Manager. The Agent appears on the Non-Authenticated tab of Agent Admin. When you try to trust the Agent, it doesn't get authenticated / appears online and comes back on the Non-Authenticated tab.
- In the log you may see following errors:
javax.naming.NoPermissionException: client solman certificate not found, the configuration seems empty.
at com.sap.smd.agent.connection.ConnectionProperties.checkAuthenticationSettings(ConnectionProperties.java:234)
at com.sap.smd.agent.connection.SMDConnectionTask.internalAttemptConnection(SMDConnectionTask.java:313)
at com.sap.smd.agent.connection.SMDConnectionTask.access$000(SMDConnectionTask.java:50)
at com.sap.smd.agent.connection.SMDConnectionTask$1.run(SMDConnectionTask.java:92)
at com.sap.smd.agent.connection.P4JNDIContextHelper.executeInSecurityContext(P4JNDIContextHelper.java:141)
at com.sap.smd.agent.connection.SMDConnectionTask.attemptConnection(SMDConnectionTask.java:87)
at com.sap.smd.agent.connection.SMDConnectionTask.run(SMDConnectionTask.java:894)
at java.lang.Thread.run(Thread.java:836)
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Environment
- SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
smdagent, ping reject, agent not known , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem
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