SAP Knowledge Base Article - Preview

2817667 - CDT Help Portal not working in FP13 release

Symptom

  • Application Help is asking for authorisation
  • The agents who work with this tool don't have an account for SAP help portal, so they are not able to authenticate


Read more...

Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0 ; SAP Supplier Relationship Management 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, help, 403 error , KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.