SAP Knowledge Base Article - Preview

2817348 - Thank you for applying email not received by candidate

Symptom

  • Candidates report that they did not receive the "Thank you for applying" email
  • "Thank you for applying" email was sent to a different email address than the candidates’ one
  • When checking in the Application History of the affected candidate, no changes can be seen in relation to primary email address field


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Environment

SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting all versions

Keywords

Thank you for applying email, Trigger email, Candidate Snapshot, Email sent to wrong recipient, Email not received, Autofill , KBA , LOD-SF-RCM-POD , Home Page, Pods and Portlets, To Do List , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

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