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2815362 - ASE freezes, does not accept new connections and existing connections hang. SAP ASE

Symptom

The ASE will freeze and not accept any new connections while existing connections are unresponsive.

pstack or gstack on the currently running threads indicate calls to routines uaremove or uasetalarm.


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Environment

  • SAP Adaptive Server Enterprise (ASE)
  • SAP Adaptive Server Enterprise (ASE) for Business Suite
  • SAP Adaptive Server Enterprise Cluster Edition (ASE CE)

Product

SAP Adaptive Server Enterprise 12.5 ; SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 15.7 Cluster Edition ; SAP Adaptive Server Enterprise 16.0 ; SAP Adaptive Server Enterprise 16.0 Cluster Edition ; Sybase Adaptive Server Enterprise 12.5 ; Sybase Adaptive Server Enterprise 15.0 ; Sybase Adaptive Server Enterprise 15.5 ; Sybase Adaptive Server Enterprise Cluster Edition 15.0 ; Sybase Adaptive Server Enterprise Cluster Edition 15.5 ; Sybase Adaptive Server Enterprise Cluster Edition 15.7

Keywords

Sybase, ASEServer, SAPASE, dataserver, CR819692, CR#819692, alarms, SIGALRM, uasetalarm , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE-CE , ASE Cluster Edition (Standalone) , Problem

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