SAP Knowledge Base Article - Public

2815171 - Purchase order or Shopping cart not found


You are searching for a Purchase order or shopping cart and its not found in the system.


SAP Business ByDesign

Reproducing the Issue

  1.  Go to Purchase request and orders work center
  2.  Go to Purchase order
  3.  Show all purchase orders
  4.  Search for respective purchase order

You will get no results.


  1. Go to Home work center
  2. Go to Self service view
  3. Click on Track my shopping carts
  4. Choose Shopping cart open, shopping carts-open for confirmation and shopping carts-completed, each one at a time and then
  5. Search for respective shopping cart

You will get no results.


Purchase order was deleted when it was in status In preparation or In revision.

This details are applicable for shopping cart as well.


You cannot find such purchase orders in the system any where, so you will have to create new Purchase order.

This details are applicable for shopping cart as well.


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