SAP Knowledge Base Article - Public

2815009 - Does Crystal Reports support SAP GUI 7.6?

Symptom

  • Is SAP GUI 7.6 supported by Crystal Reports?
  • What version of SAP GUI, Crystal Reports support?
  • On a computer where the SAP GUI 7.6 is installed, it fails to connect to SAP BW from Crystal Reports.

Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
         
  • SAP GUI 7.4
  • SAP GUI 7.5
  • SAP GUI 7.6 

Resolution

  • Crystal Reports 2020 does not rely on the version of SAP GUI installed on the local computer to connect to SAP Data Sources,  therefore you can have any version of SAP GUI installed on the same computer.
           
  • Crystal Reports 2013, 2016 support the following version of SAP GUI:
          
    • SAP GUI 7.6
      • Crystal Reports 2016 - Support Pack 07 and higher.
            
    • SAP GUI 7.5 
      • Crystal Reports 2013 - Support Pack 12 and higher.
      • Crystal Reports 2016 - Support Pack 05 - Patch 100 and higher.
           
    • SAP GUI 7.4
      • Crystal Reports 2013 - Support Pack 11 and lower.
      • Crystal Reports 2016 - Support Pack 05 and lower.     
             
                    
  • For reference, see the Crystal Reports supported platforms documents: 2859510

    Keywords

    CR, SAP Logon, SAPGUI , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

    Product

    SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020