SAP Knowledge Base Article - Preview

2814963 - Error - Unable to install the Introscope Enterprise Manager service - The specified service already exists. (0x431) in EMService.log - SAP Solution Manager

Symptom

  • After Installing Introscope EM you see the following error in EM.log or EMService.log (if you are on windows)
ERROR | wrapper | <date and time> | Unable to install the Introscope Enterprise Manager service - The specified service already exists. (0x431)


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Environment

  • Introscope Enterprise Manager
  • SAP Solution Manager

Product

SAP Solution Manager 7.2

Keywords

KBA , XX-PART-WILY , Introscope by CA Technologies , Problem

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