- You noticed SAP Contact Center Operative Database (specifically the "dbo.ActivityEmail" table) has grown exponentially
- Administrators can see even very old e-mail data which the organization no longer wants stored
- Business is requires old data be removed
SAP Contact Center 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, cleanup, Database, Email activities, attachments , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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