Symptom
How to have a course price displayed in the catalog when the chargeback purchasing option selected is the "No Charge" one?
Environment
SAP SuccessFactors Learning
Reproducing the Issue
In the Learning admin side, click:
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Learning > Items > Search and access the desired item >
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More > Chargeback > Purchasing Option > No Charge > Apply Changes >
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Pricing > Add and save the desired course price.
In the Learning user side:
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Enter the edited course description/id in the catalog tile > The system shows the course as "Free".
Cause
Currently, when the chargeback purchasing option selected is the "No Charge" one, the system will only display the price if the course is OCN related. Other courses will still be displayed as "Free".
Resolution
To have the price of OCN courses displayed when chargeback purchasing option selected is the "No Charge" one, it is also necessary to have the "pricingModel" OCN configuration line set to "RETAIL".
In the Learning admin side, click:
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System Admin > Configuration > System Configuration > OPEN CONTENT NETWORK >
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Search for the desired "pricingModel" OCN configuration line and set it to "RETAIL" > Apply Changes.
See Also
2416242 - LMS Commerce - Knowledge Support and Tips
2400424 - How to remove pricing from items
2561671 - Price for Scheduled Offering not shown in Catalog
2222191 - Scheduled Offering Price is not displayed in Catalog-LMS
Keywords
display, course, item, price, no, charge, option, chargeback, catalog, ocn, pricingModel, retail , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS-COM , Commerce , LOD-SF-LMS-OCN , Open Content Network , Problem