Symptom
Customer is trying to add a custom column for a program under system admin- custom column-program and is expecting it to appear in learning- program- add remove criteria like other custom columns such as user/schedule offering
Environment
SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
Add a custom column for a program under system admin- custom column-program then navigate to learning- program- add remove criteria and notice that the custom column is not there.
Cause
The custom column for programs is slightly different to custom column behaviour such as user/ schedule offering. When you add a custom column under program it populates on the bottom left of the actual program record instead of the search add/remove criteria.
Resolution
Product management have confirmed that when creating programs we do not show all the fields, the Add page is intended to add basic details of the program and once you added the program in to the application, then you have choice to add agenda, custom columns, associating in to catalog. You are not able to add a custom column for a program in the search add/ remove criteria.
This would be expected the programs dont perform the same as for example user custom columns.
Keywords
Program, Custom Column, Add/Remove criteria, Custom column program , KBA , LOD-SF-LMS , Learning Management System , How To