SAP Knowledge Base Article - Public

2811647 - Live Universe Connect App does not start after deployment on Tomcat

Symptom

This KBA relates to the legacy version LUC 2.x only. It is heavily recommended to upgrade to LUC 3.x for Full Support and for a much simpler deployment process.

Tomcat, dedicated to SAP BusinessObjects is being used to deploy the app. The Live Universe Connect (LUC) app can not be started after successful deployment on the Tomcat. The App seems to be deployed and is visible under Tomcat Manager GUI but does not start automatically, neither after clicking on the Start button.

Error generated in Tomcat Catalina log file:

  1. INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive <TOMCAT_PATH>\webapps\sap#boc#ina.war
  2. SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.startInternal One or more listeners failed to start. Full details will be found in the appropriate container log file
  3. SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.startInternal Context [/sap/boc/ina] startup failed due to previous errors

Error generated in Tomcat localhost log file at same time as the line #2 above:

  • SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to listener instance of class com.sap.csina.cloud.connector.servlets.GetInfoListener
    java.lang.VerifyError: (class: com/sap/csina/cloud/lde/LdeServerHandler, method: fixSymLinkOnLinux, signature: (Ljavax/servlet/ServletContext;)V, offset: 19) invokedynamic bytecode is not supported in this class file version

Environment

  • SAP Analytics Cloud 2020
  • Tomcat 7,8,9
  • SAP/Oracle JVM version 8 
  • SAP BOE LIVE DATA CONNECT 2.x

Reproducing the Issue

Deploy the LUC app per description in our users guide: Deploying the SAP BOE Live Data Connect component using Tomcat

Cause

Tomcat has a parameter "-XX:-UseSplitVerifier" which enforces Java 7 style verification. This results in a crash because of incompatibility.

Resolution

Remove the parameter and the LUC App can be started successfully.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, UseSplitVerifier, JVM, tomcat, luc, live universe connect, , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PL , Planning , LOD-ANA-PR , SAC Predicitive , Problem

Product

SAP Analytics Cloud 1.0