SAP Knowledge Base Article - Public

2811544 - Error "An unexpected technical error occurred and has been logged." after executing data action" occurs after executing data action


When running a data action to check if some cells are empty, it hangs for some time and then get this error:

"An unexpected technical error occured and has been logged. Please contact SAP for further assistance / SAP Delivered Support".

In system trace, this message is displayed on component

"Execution of EPM command failed. The error has been logged."


  • SAP Analytics Cloud 2019.8.16

Reproducing the Issue

  1. Logon SAC and go to problematic story
  2. Execute data action using trigger in the story
  3. the system hangs for a while and error message is reported


Issue is caused by memory exhaustion due to large dataset.

Source data scope can rapidly expand to generate very large volumes of data if multiple dimensions exist, even if the individual members in each dimension is small for example:

Project * Company * Fiscal_Year * Journal_entry * Product * Account * Currency * Code * Entity = 3 * 3 * 3 * 404 * 25 * 278 * 4 * 1116 * 13 = 4.39944E+12.

Data actions that are not correctly limited in such cases will cause an excessively large load from backend and result in the error "An unexpected technical error occurred and has been logged"


Effective use of MEMBERSET statements defined in script logic is recommended to filter source data to be copied to only include dimension members filtered by MEMBERSET.

This reduces the usage of your system capacity, like memory allocation or peak memory, and thus helps to enhance system performance.

We recommend you Define as many MEMBERSET statement as possible.

You can also find Help documents for the Best Practive tips for Performance.

See Also


data action, SAC, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, EPM command , KBA , LOD-ANA-PL , Planning , Problem


SAP S/4HANA Cloud 1905