Symptom
- Application error while terminating an employee (fingerprint=9d7bc5cdc8e3aad4224bed9601eb66a69f2098d8)
- Not possible to terminate an employee
Environment
SuccessFactors Employee Central
Reproducing the Issue
Go to: Employee Profile
- Select an employee
- Go to: Actions > Terminate
- Populate the fields
- Save
errorId=, fingerprint=9d7bc5cdc8e3aad4224bed9601eb66a69f2098d8, timestamp=, errorMessage=An application error occurred. Please try again later, or notify support
Splunk Logs (internal)
Caused by: java.lang.NullPointerException: while trying to invoke the method java.lang.String.replaceAll(java.lang.String, java.lang.String) of a null object loaded from local variable 'emailBody'
Cause
Some e-mail notification does not have translation for all languages.
Resolution
Add translation, via E-Mail Notification Templates Settings, for all templates/languages
Keywords
fingerprint=9d7bc5cdc8e3aad4224bed9601eb66a69f2098d8, emailBody, 'emailBody', terminate, termination, application error , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC , Employee Central , Problem