SAP Knowledge Base Article - Public

2808825 - Dynamic User Creation doesn't work for tenants hosted on Cloud Foundry in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

Symptom

The following "StatusCode in ResponseMessage != OK; please refer to the database trace for more information" occurs when logging in from a Custom IdP using SAML SSO with "Dynamic User Creation" enabled in SAP Analytics Cloud (SAC):

Environment

  • SAP Analytics Cloud 2019.10.0
  • SAML SSO Enabled with "Dynamic User Creation"
  • SAP Analytics Cloud hosted on Cloud Foundry (eu10 / AWS)

Reproducing the Issue

  1. Enable SAML SSO for SAC Tenant on AWS
  2. Access Tenant URL
  3. Log in to IdP with user that does not yet exist on SAC side
  4. Receive the following error message "StatusCode in ResponseMessage != OK; please refer to the database trace for more information"

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predicitive , Problem

Product

SAP Analytics Cloud 1.0