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2808615 - QM Fiori Error: App could not be opened because the SAP UI5 component of the application could not be loaded.

Symptom

  • Following error popup appears, when opening a QM Fiori App:
    "App could not be opened because the SAP UI5 component of the application could not be loaded.

    Failed to load UI5 component for navigation intent "<navigation intent>""
     
    SAP UI5 error.PNG
     
  • Following error is displayed in the browser console log:
    Failed to load UI5 component for navigation intent <navigation intent> - failed to load '<SAP UI5 Component>/Component.js' from <Path to ICF Node>/<token>/Component.js: 403 Forbidden
    where the parameters marked bold can vary depending on which app was opened.
    For example, if app is
    • 'Record Results for Inspection Points' (App ID F2689)
      • <navigation intent> is #InspectionSubset-recordResults
      • <SAP UI5 Component> is i2d.qm.inspsubset.resultsrecords1
      • <Path to ICF Node> is /sap/bc/ui5_ui5/sap/QM_SUBSET_RR_S1
      • <token> is a long character string
         
  • Some apps, which can be affected:
     
    Name of the Fiori App App ID <navigation intent> <SAP UI5 Component> <Path to ICF Node>
    Record Results for Inspection Points F2689 #InspectionSubset-recordResults i2d.qm.inspsubset.resultsrecords1 /sap/bc/ui5_ui5/sap/QM_SUBSET_RR_S1
    Characteristic Detailed Analytics F3382 #InspectionCharacteristic-analyzeDetails i2d.qm.inspcharcs.analyze1 /sap/bc/ui5_ui5/sap/QM_CHARCSALYTS1
    Manage Quality Levels F2914 #QualityLevel-manage i2d.qm.qualitylevel.manages1 /sap/bc/ui5_ui5/sap/QM_QUALITYLVLS1
    Inspection Lot Detailed Analytics F3273 #InspectionLot-analyzeDetails i2d.qm.insplotdef.analyze1 /sap/bc/ui5_ui5/sap/QM_INSPALYTS1
    Inspection Lot (S/4HANA) F2180 #InspectionLot-display i2d.qm.insplotobjectpages1 /sap/bc/ui5_ui5/sap/QM_INSPLOTS1
    Manage Inspection Lots F2343 #InspectionLot-manage i2d.qm.insplot.manages1 /sap/bc/ui5_ui5/sap/QM_INSPLOTMNGS1
    IMPORTANT: app F2343 also calls app F2180 when navigating into an inspection lot. Therefore, worth to check ICF of app F2180 too (see above)
    Manage Defects F2649 #Defect-manage i2d.qm.defect.manages1 /sap/bc/ui5_ui5/sap/qm_defects1
    and so on

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Quality Management (QM)
  • SAP S/4HANA, on-premise

Product

SAP S/4HANA all versions

Keywords

QM, QM-FIO, QM-FIO-IM, loading, negative cache, failed, öffnen, basicSearch , KBA , QM-FIO , Fiori apps for Quality Management , QM , Quality Management , QM-FIO-IM , Quality Inspection Fiori application , Problem

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