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2808288 - Error when verifying the digital signature of SAP Note file XXXXX.SAR

Symptom

  • You are using HTTPS method for SAP Note download in the report RCWB_SNOTE_DWNLD_PROC_CONFIG.
  • While running report RCWB_TCI_DIGITSIGN_AUTOMATION, you get the following error message on step 12:
    External operating system command SAPCAR does not exist
  • While downloading the note though SNOTE, you get the following message:
Error when verifying the digital signature of SAP Note file XXXXX.SAR 
  • SM21 has below error log during the same time period.

CASE 1


Error 1006 when executing the external command "<EXEPATH>/SAPCAR"

CASE 2


Error 503 when executing external command on (xpgid=0,convid=.)

CASE 3

In the work log of the process used for the downloading you see following error

ERROR: user <user ID> is not authorized to start TP <program name> on host <hostname>
LOCATION: SAP-Gateway on host <gateway hostname> / sapgw<XX>
COMPONENT: SAP-Gateway
COUNTER: XXXX
MODULE: gwr3cpic.c
LINE: XXXX
RETURN CODE: XXXX


            


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Environment

SAP_BASIS 740 and SAP_BASIS 750 with HTTPS type maintained for Digitally signed note download.

Product

SAP NetWeaver all versions

Keywords

Error 1006. SAPCAR, SNOTE, HTTPS, note download, Error when verifying the digital signature of SAP note file , KBA , BC-UPG-NA , SAP Notes Assistant , BC-CCM-BTC-EXT , External and Logical Commands , Problem

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